Accessibility Statement

Last Updated: January 1, 2023

Accessibility Statement

WP Help Scout (“Company,” “we,” “us,” or “our”) is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

We aim to comply with all applicable standards, including WCAG 2.1 accessibility standards up to level AA. If a visitor experiences any difficulty in accessing any part of this website, please email us at We will work with visitors to provide the information, item, or transaction a visitor seeks through an alternate communication method or one that is accessible for a visitor consistent with applicable law (for example, through telephone support).

Please be aware that our efforts are ongoing as we work to implement the relevant improvements to meet WCAG 2.1 AA guidelines over time.

Technical Specifications

Accessibility relies on the following technologies to work with the particular combination of web browser(s) and any assistive technologies or plugins installed on a visitor’s computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Third-Party Links

Please note that our website may link to, or interface with, third-party websites that we do not control. These third-party vendors may not have undertaken efforts to comply with WCAG-2.1 AA standards. Our website informs visitors when they are about to leave our website and prompts confirmation on whether they wish to be redirected to a third-party-controlled website. In order to maximize accessibility to our visitors, we are working with our vendors to encourage them to voluntarily comply with these standards.

Help Us Make Our Websites More Accessible

We welcome any feedback and suggestions. If a visitor has any difficulty accessing information on our website, please contact us using the information provided below, specifying the web page and we will make all reasonable efforts to make that page accessible.

Accessibility References

Contact Information

To ask questions or comment or about this Statement, or to register a complaint or concern, contact us at:

WP Help Scout 

℅ InMotion Hosting, Inc.

Attn: ADA Accessibility

555 S. Independence Blvd.

Virginia Beach, VA 23454 

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